projects

CareQuAI

Al-driven platform care: Promoting equal and inclusive job quality in long-term care.

Project summary

CareQuAI will open “the black box” of AI-driven platform care, through cross-national comparison, organisational case studies, stakeholder involvement and the participation of care workers in development of equal and inclusive platform care. It will address effects of AI-driven platform use on workforce shortages, job quality (and relatedly care quality), and will produce solution-focused guidelines and recommendations responding to issues of equality and inclusion. The project explores technological affordances, opportunities and social consequences of platform care in three European countries: the UK, Sweden and Finland. CareQuAI has three objectives: to analyse cross-national differences in how AI-driven platform care is provided in Europe; to produce cross-national guidelines on equal and inclusive AI-driven platform work in LTC services; to contribute to policy, practice and frameworks that support decent work via AI-driven care platforms.

Project duration and budget
Project duration: 36 months
Total costs: €1.286.610

Consortium

  • University of Eastern Finland, Finland.
    Project coordinator: Dr. Helena Hirvonen

  • KTH Royal Institute of Technology, Sweden.
    Dr. Sanna Kuoppamäki

  • University of Sheffield, the UK.
    Dr. Diane Burns